Privacy Policy

Privacy Policy

Effective Date: 15/04/2022

Welcome to Green Craft Services. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website, use our services, or interact with us.

1. Information We Collect

We may collect the following types of personal information from you:

- Contact Information: Name, email address, phone number, and postal address.

- Booking Details: Service preferences, appointment dates, and specific project requirements.

- Payment Information: Credit card details and billing information for service payments.

- Technical Information: IP address, browser type, and device information, collected through cookies or similar tracking technologies.

2. How We Use Your Information

We use your personal information for the following purposes:

- To provide and deliver the services you request.

- To communicate with you regarding appointments, bookings, and customer support.

- To send promotional offers, newsletters, or marketing communications (only if you’ve opted in).

- To improve our website, services, and overall customer experience.

- To comply with legal obligations and resolve disputes.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

- Service Providers: Third-party companies that help us operate our business, such as payment processors or IT service providers.

- Legal Obligations: When required by law or to protect our rights, we may disclose your information to law enforcement or government agencies.

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience and collect technical information about your visit. Cookies help us understand how you use our website and enable us to provide personalized content. You can manage or disable cookies through your browser settings.

5. Security of Your Information

We take the security of your information seriously. We use industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure. However, no internet transmission is completely secure, and we cannot guarantee the absolute security of your information.

6. Your Choices and Rights

You have the right to:

- Access and review your personal information.

- Update or correct your information.

- Opt-out of marketing communications.

- Request deletion of your personal data.

To exercise any of these rights, please contact us at [Insert Contact Email].

7. Links to Third-Party Sites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. Please review their privacy policies before providing any personal information.

8. Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children without parental consent.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this page periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

- Email: support@greenncraftservices.co.uk  

Thank you for trusting Green Craft Services with your information.